Frequently Asked Questions 

I have a water problem from storm water runoff.  Who do I contact to try to get this problem resolved?
Contact the Public Works office at (423) 638-6152.

There is a dead tree limb or tree in the town's right-of-way.  What can I do about it?
Call the Public Works office at (423) 638-6152 and they will investigate.

A streetlight is out or not working properly, who do I call to get it repaired?
Greeneville Light and Power repairs and maintains all town streetlights.  They can be contacted at their Service Center at (423) 636-6202.

What do I do if a tree limb has fallen into the street?
During business hours (7:00 a.m. to 3:30 p.m.) call the Public Works Office at (423) 638-6152, after hours or weekends call the Police Department at (423) 638-6152 .

A traffic signal is out or not working properly, whom do I call for it to be repaired?
Greeneville Light and Power repairs and maintains all town streetlights.  They can be contacted at their Service Center at (423) 636-6202.

When do you collect household appliances?
Appliances are collected on a "call first" basis.  Place the appliances at the curb with your household garbage, call Public Works at 423-638-6152, and a separate truck will come by to collect them.

When can I set out tree limbs and brush for collection?
Tree limbs and brush are collected on your regular solid waste collection day.  They must be placed at the curb with your household garbage.  Limbs shall not exceed 50 pounds in weight or 6 feet in length.  Any limb 4 inches in diameter must be cut to a 2-foot length.  Limbs shall be stacked with cut ends facing the street, not criss-crossed, and placed in piles no bigger than 3 feet high and 10 feet long.

(The Public Works Division will not pick up tree limbs or brush created by a contractor as the result of a fee paid tree-trimming or brush-removal job.)

If I set out carpet will the Sanitation people take it?
The Sanitation Division does not collect carpet and demolition wood debris on a routine basis.  Call Public Works at 423-638-6152 to arrange for a roll-off trash container for the disposal of carpet and demolition wood debris.

Who do I contact if my garbage has been missed? 
Call the Public Works office at (423) 638-6152.